Responsible Gambling

Common warning signs

Spending more time or money than planned, hiding gambling from others, feeling irritable when trying to stop, borrowing money to gamble, or gambling to escape stress can be signs that gambling is becoming harmful.

Financial and emotional impact

Gambling-related debt, missed bills, and arguments at home are common outcomes when play is no longer controlled. Emotional impacts may include guilt, anxiety, low mood, or a sense of losing control.

When to seek help

If you feel unable to stop, if gambling is affecting your daily life, or if you are thinking about harming yourself, seek help immediately. You do not have to deal with this alone—support is available.

Deposit and spending limits

You can request limits to help control how much you deposit or spend within a set period. Limits are designed to support safer play and reduce impulsive decisions.

Session breaks and time-outs

If you need a short pause, you can request a temporary time-out. During a time-out you will not be able to place bets, and this can help you reset and reflect.

A time-out is most effective when you also avoid gambling content and remove triggers such as notifications or promotional messages.

Self-exclusion (longer-term protection)

If you feel you are losing control, self-exclusion is a stronger step. It blocks access to your JeetBuzz account for a chosen period, helping you stop gambling with us.

Self-exclusion is recommended if any of the following apply:

• You have tried to cut down but repeatedly return to gambling.
• You are gambling to recover losses or to cope with stress.
• Your gambling is causing financial problems, debt, or missed payments.
• You are hiding gambling or lying about your activity.
• You feel anxious, guilty, or depressed because of gambling.
• Friends or family have expressed concern about your gambling.
• Gambling is affecting work, study, or relationships.
• You feel unable to stop even when you want to.

During self-exclusion, we will take reasonable steps to prevent you from receiving marketing communications. However, it is also important that you avoid creating new accounts and seek additional blocking tools where possible.

To request a time-out, limits, or self-exclusion, contact our support team at [email protected] and tell us what option you want and the duration you prefer.

Self-check: quick reality test

Answering honestly can help you understand whether gambling is starting to cause harm. If you answer “yes” to any of the questions, consider taking a break and reaching out for help.

Ask yourself:

• Have I bet more than I could afford to lose?

• Have I tried to win back money I lost by gambling more?
• Have I lied to others about how much I gamble?
• Has gambling caused arguments, stress, or financial pressure?

If you feel at risk, act early. Small changes now can prevent bigger problems later.

Try these steps:

1. Set a fixed budget for entertainment and stick to it.
2. Decide a strict stopping rule: time limit and log out when it ends.
3. Reduce triggers: turn off notifications and unsubscribe from promotions if needed.
4. Put barriers in place: use a time-out or self-exclusion if you cannot control play.
5. Talk to someone: support works—a trusted person or a professional service.

Remember: Gambling outcomes are random. No strategy can guarantee winnings, and losses are a normal part of gambling.

Contacting JeetBuzz for responsible gambling requests

For responsible gambling requests, email us at [email protected] and include your account details and the tool you want to activate (limits, time-out, or self-exclusion).

For your safety, we may ask for verification to ensure we are acting on the correct account holder’s instructions.

Note: Self-exclusion is intended to be a protective measure. Once active, it cannot usually be removed before the chosen period ends.

Independent support resources

If you want to speak with someone confidentially, independent organisations can help you assess your situation, build a plan, and access ongoing support.

If you feel in immediate danger or at risk of self-harm, contact local emergency services right away.

You may also find these international resources useful (availability may vary by location):

Live chat support: NCPG Gambling Helpline Chat

Peer support community: GamTalk

Privacy and confidentiality

Responsible gambling requests are handled sensitively. We use the information you provide to process your request and support account safety.

If you are concerned about privacy on shared devices, consider using private browsing, clearing history, and setting device access controls.

Safer gambling tips for everyday play

• Decide your budget and time limit before you start playing.
• Keep gambling separate from essential money for rent, food, and bills.
• Avoid borrowing money or using credit to gamble.
• Take frequent breaks—set alarms to help you stop on time.
• Balance gambling with other activities and social time.
• If you stop enjoying it, stop playing and seek support.

Blocking software and device controls

If you want stronger protection, blocking tools can reduce access to gambling websites and apps across your devices. These tools can be especially helpful during time-outs or self-exclusion.

Options include:

Free blocking tool: BetBlocker

Parental controls: Net Nanny

Blocking software: GamBlock

JeetBuzz does not own or operate these services. Please review their terms, compatibility, and costs before installing.